Business Health Check

We've developed a unique diagnostic tool to carry out a Business Health Check. We use this to analyse your pharmacy on multiple levels.

The data we collect is used to set up an action plan for your pharmacy for the next 12 months, broken down into a set of 90 day activities. This plan is supported with our coaching and team education to help your pharmacy to grow.

Layout & Planograms

A professional shop layout is one of the key ways to improve customer experience in your pharmacy. By putting good clear categories in place with effective signage you can improve sales and satisfaction.

Our team of professional merchandisers can come instore and transform the appearance of your shop. This process can be carried out with your existing shopfittings - or can be part of a bigger store refurbishment project.

Mystery Shopping

Pharmacies in the group receive a comprehensive set of Store Standards and Service Standards that are carefully designed to provide a quality pharmacy business environment.

Our mystery shoppers visit pharmacies regularly and provide a thorough report highlighting any areas for improvement.

This service provides great data for pharmacy owners and their teams - and is an important component of a growth plan for any successful community pharmacy.

Website & Loyalty Marketing

A new website built on the Rocketspark platform forms the basis of your pharmacy's loyalty marketing programme. 

Our state-of-the-art email marketing system sends relevent, personalised emails to your customer loyalty club members and encourages them tovit your website and to shop again more often. 

By managing your website and e-commerce for you we ensure that your social media and email marketing is fully integrated with instore promotions to drive traffic and to increase sales.

Read more about our Loyalty Marketing programme