The Independent Pharmacy Group

The Independent Pharmacy Group is a group for owners and their staff who are growing a successful community pharmacy business.

We bring "new-school thinking" to your pharmacy operations while retaining and reinforcing your "old-school values"

Our leadership team of John Saywell, Phil Berry and Tina Hillier bring you more than 100 years of combined retail pharmacy experience. We work with small, medium and large pharmacy businesses in shopping malls, towns and villages and medical centres throughout New Zealand.

Our expert pharmacy consulting team is supported by a wide range of specialist partners including the Co-operative pharmacy wholesalers, RPM Retail and Resonate Marketing.

All the benefits of a franchise at a fraction of the cost.

The Independent Pharmacy Group improves your pharmacy’s customer traffic, sales and profits using the basic principle of great service standards, consistently delivered and measured.


Meet our consultants

John Saywell

John started work in his father's New Plymouth pharmacy as a youngster and has managed and owned pharmacies in malls, community shopping centres and medical centres. 

His passion for retail systems led him to form RPM Retail, a Christchurch software and consulting company in 2002. His company works with hundreds of retailers in several sectors throughout Australia and New Zealand to provide retail reporting, analysis, merchandising and inventory management tools.

Phil Berry

Phil is an entrepreneurial pharmacy consultant and is a co-owner of two busy Levin health centre pharmacies. 

Phil is a second generation community pharmacist and his expertise in strategy, leadership and design has led him into successful consulting roles with large retailers and pharmacies thoughout New Zealand.

His home office in the seaside Christchurch suburb of Sumner allows him to indulge in recreational surfing.

Tina Hillier

Tina is a trained pharmacy technician and is an experienced pharmacy retail manager. As the programme co-ordinator of the Engage Pharmacy Group she has developed the training and marketing packages for pharmacies NZ-wide.

Her wide knowledge of retail pharmacy has seen her testing new products and writing articles for Pharmacy Today, as well as implementing mystery shopper programmes and our instore events package: My Event Box.

What do I get?

You receive weekly newsletters which provide top-selling products, pricing guides, sampling and merchandising advice, a monthly staff sales performance ranking and tips on how to use the RPM reports.
Every three months we send you an "Event in a box". This contains seasonally themed posters, a fresh set of point-of-sale promo tickets to use on shelves, planograms and sampling advice for featured products from our supplier partners.
We have also developed a state-of-the-art loyalty marketing programme which includes a loyalty club, email marketing, website support and maintenance, e-commerce and social media posts.  
All of these are designed to make it easy for you to stay more engaged with your customers, both instore and online.

Results from joining The Independent Pharmacy Group

  • Improved Gross Profit margin  = +2% more retail profit*
  • Increased sales = +10% better than other pharmacies*
  • Reduced stock holding  = 10% less stock*
  • Happier, more engaged customers

*Typical benefits in the first year of membership

Get in touch with us to learn how your business can grow